Frequently Asked Questions

---

Our address is 1 Mercator Place, Wilsonia, East London, Eastern Cape.

Any person is welcome to visit our agency and purchase stock, whether you are just grocery shopping for home or supplying a grocery store with fresh produce.

If you are looking to browse at first, then you will be required to park at the loading platforms.

You can find the loading platforms by turning right as you enter the municipal gates and following the road until you see the other vehicles. 

Hyster assisted loading (into trucks) requires you to turn LEFT after entering the municipal gates and park at the truck loading bays.

Yes. No cash sales are done on the fresh produce market, to ensure safety and integrity.

In order to purchase any stock on the market, BCMM has introduced a coded BUYERS CARD. This card is specifically registered to you as an individual or a company. This card encourages safety buy eliminating the use of cash. 

Buyers cards can be purchased at the tellers on the BCMM Market Floor.

A card costs R 41.00 and requires some sort of identification ie. ID Book, Drivers Licence or Passport.

Funds are loaded onto the card by swiping your bank card at the market tellers or via EFT. Tellers will then allocate your funds to your card and once this has been done, you may proceed to purchase any item at our agency.

After trading hours, the BCMM office will send you an email statement/invoice with all the purchases that you have made for the day, along with each items' quantity and the price thereof.

Yes. EFT payments must be made out to the following banking account:

BCMM Fresh Produce Market

Standard Bank

Acc No: 081 167 873

Branch Code: 050021

Reference Number (issued upon issue of new card)

Please note that you will have to supply a printed copy of proof of payment should you not bank with Standard Bank.

Replacement cards are available at R148.00 and can be done at the market help desk on the sales floor.

If you require more than 1 card, you can purchase additional cards at R44.00

Stock is sold on a first come first served basis. If you reserve stock and only pay for it later during the morning, it might have been sold to someone else who has paid their reserved stock before you. 

The sales floor has a sales counter where you scan your market card (which is the payment) and the ladies will issue you with receipts for your stock. Each commodity will have it's own slip, so that you may present this slip to the staff upon collection. (No collection is allowed without this slip) 

Please note that you are responsible for the safekeeping of your slips, if you have lost your slips before collecting your stock, we will not be able to assist you.

Our agency has hysters to assist with getting purchased stock from our floor to vehicles in the loading bay. This service is reserved for buyers who buy whole pallets of stock.

If you are buying in smaller quantities, there are informal porters awaiting instruction from anyone who is willing to pay them for their efforts. They will collect and load your stock for you.

The sales agencies operate independently from the municipal staff. Please visit their website at https://www.buffalocitymetro.gov.za for more information.